Privacy Policy

1. Information We Collect

We collect information necessary to provide our premium mobile detailing services directly to our clients in South Florida. This includes:

• ◆ Personal Identification Information: Name, email address, and phone number.
• ◆ Service Information: The address where the detailing will be performed (home, office, or other acceptable location).
• ◆ Vehicle Information: Make, model, year, and condition of your vehicle to ensure accurate estimates and proper equipment preparation.
• ◆ Payment Information: Processed securely through our third-party booking and payment partners (e.g., Fieldd, Stripe). We do not store full credit card details on our servers.
• ◆ Usage Data: Information about how you interact with our website to improve our online experience.

2. How We Use Your Information

Your information is used to facilitate a seamless, spa-level detailing experience:

• ◆ To schedule, confirm, and provide mobile auto detailing services at your requested location.
• ◆ To provide accurate price estimates and service recommendations based on your vehicle.
• ◆ To process payments for services rendered or cancellation fees appropriately.
• ◆ To communicate with you regarding your appointment (e.g., "on our way" notifications).
• ◆ To send service updates and promotional offers (which you can opt out of at any time).

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• ◆ Service Providers: We share data with trusted third-party platforms that help us operate our business, such as our booking platform (Fieldd), payment processors, and email communication services. These partners are obligated to keep your information secure and confidential.
• ◆ Legal Compliance: We may disclose information if required by law, regulation, or legal process to protect the rights, property, or safety of Flawless Mobile Detail Spa, our clients, or others.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We utilize secure booking systems and encrypted payment gateways designed to handle sensitive data safely.

5. Your Choices and Rights

You have control over your data:

• ◆ Communication Preferences: You may opt out of promotional emails or texts by following the unsubscribe instructions included in those messages. Important service-related communications cannot be opted out of while pursuing an active booking.
• ◆ Access and Updates: You may request to review, update, or correct the personal information we hold about you by contacting us directly.

6. Third-Party Links

Our website may contain links to third-party websites (such as our booking portal). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their respective privacy policies.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date.